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Warranty, NEW SPA Skin Care Collection




Warranty

All our item are rather complicated electric devices. Please, read the manual prior to use. It is important to follow the manufacturer's directions to ensure the long use of your device.

All our equipment, unless otherwise specified, is wired for US electric system, which is 110V/60Hz. With use of proper converter, our devices can be utilized anywhere in the world. However it is customer's responsibility to make sure the equipment could be used with domestic electric system.
Overseas customers, please verify the proper voltage before use. Remember - improper voltage will cause damage thus voids the warranty.

Depending on the device, the manufacturer provides either 3 (for all rollers), 6 or 12 months warranty.

In case of manufacturer's defects we will reimburse you your shipping cost to our facility. Your device will be repaired or replaced in the most expeditious way possible.

To apply for a warranty return fill the form below.
If you do not have your order ID number, please provide your full shipping address, so we would be able to identify your order in our system.

  • NEW SPA warranty/return request

    • Please fill out this form to apply for the warranty return of your product
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Email: support@new-spa.us
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